JIRA Service Desk: The New Portal for NSSP/BioSense Technical Assistance

Description: 

An introduction to the NSSP Service Desk portal for technical assistance which is replacing the old "BioSenseProgram" help desk email with nssp@cdc.gov email address.

Agenda:

  • Create Your Service Desk Account
  • NSSP Service Desk Dashboard
  • Manage Your Service Desk Account
  • Enter, View and Respond to Your Requests
  • Service Desk Walkthrough
  • Questions

Presenters

Soby Tadjalli
Terence Merritt
Max Worlund

Primary Topic Areas: 
Tags: 
Original Publication Year: 
2015
Event/Publication Date: 
February, 2015

June 29, 2017

Contact Us

INTERNATIONAL SOCIETY FOR
DISEASE SURVEILLANCE

288 Grove Street, Box 203
Braintree, MA 02184
(617) 779 0880
Email:syndromic@syndromic.org

This Knowledge Repository is made possible through the activities of the Centers for Disease Control and Prevention Cooperative Agreement/Grant #1 NU500E000098-01, National Surveillance Program Community of Practice (NSSP-CoP): Strengthening Health Surveillance Capabilities Nationwide, which is in the interest of public health.

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